1. Provider Information

Navisora by Antariksh Borgohain
Email: hi@navisora.com
Phone: +43 677 64335176

Business address may be provided on request or in the legal notice / imprint where required.

2. Scope of Services

Navisora provides creative and digital services, including but not limited to:

• website design

• website development

• landing pages

• branding and visual identity work

• UI/UX design

• consulting related to digital presence, positioning, and design systems

The specific scope, deliverables, timeline, and price of each project will be defined in an individual proposal, quote, invoice, project document, or written agreement.

3. Project Acceptance

A project is considered accepted once the Client confirms in writing, approves a proposal, pays a deposit, or otherwise instructs Navisora to begin work.

By accepting a proposal or making payment, the Client agrees to these Terms & Conditions unless otherwise agreed in writing.

4. Pricing and Payment

All prices are stated in EUR unless otherwise specified.

Unless agreed otherwise in writing:

• invoices are payable by the due date stated on the invoice

• work may begin only after any required upfront payment or deposit has been received

• final files, website transfer, launch, or handover may be withheld until all outstanding amounts have been paid in full

Navisora reserves the right to request partial or milestone-based payments for larger projects.

Late payments may result in project delays, suspension of work, or delayed delivery.

5. Taxes and VAT

Invoices are issued in accordance with applicable Austrian tax law.

Where legally applicable, Austrian VAT will be added to the invoice. Where cross-border rules, reverse charge rules, or other special tax treatments apply, the invoice will reflect the legally correct treatment based on the Client’s location and status.

The Client is responsible for providing accurate billing and company information, including VAT ID where relevant.

6. Revisions and Change Requests

Unless otherwise agreed, project pricing includes only the number of revisions or feedback rounds stated in the proposal or project agreement.

Any work requested outside the original agreed scope, including additional pages, features, content changes, strategy work, or extra revisions, may be quoted and billed separately.

Navisora reserves the right to treat repeated or substantial direction changes as a change in scope.

7. Timelines and Delivery

Any timelines provided are estimates unless explicitly stated as fixed deadlines.

Project schedules depend on timely communication, feedback, approvals, content delivery, and other materials from the Client. Navisora is not responsible for delays caused by missing assets, delayed feedback, third-party tools, hosting providers, domain registrars, or force majeure events.

If the Client becomes unresponsive for a prolonged period, Navisora may pause the project and reschedule the remaining work depending on availability.

8. Client Responsibilities

The Client agrees to:

• provide accurate information, content, and materials required for the project

• ensure they hold the necessary rights to all text, images, logos, videos, trademarks, and other materials supplied to Navisora

• review deliverables within a reasonable timeframe

• provide consolidated feedback where possible

• make payments on time

The Client is solely responsible for the legality, accuracy, and ownership of all materials they provide.

9. Intellectual Property

Unless otherwise agreed in writing, all preliminary work, drafts, concepts, mockups, source files, internal systems, processes, and unused design directions remain the property of Navisora.

Upon full payment of the agreed project fee, the Client receives the rights to use the final approved deliverables for the intended business purpose.

Unless explicitly transferred in writing, Navisora retains ownership of:

• working files and editable source files

• internal systems, methods, frameworks, and reusable components

• unused concepts or rejected directions

• proprietary code snippets, design systems, templates, and know-how developed independently of the project

Any third-party assets, fonts, plugins, stock content, or software remain subject to their own license terms.

10. Portfolio and Promotion Rights

Navisora may display completed or published work, including the Client’s name, project visuals, and a general description of the engagement, in its portfolio, website, social media, proposals, and promotional materials, unless otherwise agreed in writing.

If confidentiality is required before launch or permanently, this must be agreed in advance.

11. Third-Party Tools and Services

Projects may involve third-party platforms, tools, hosting providers, domains, plugins, integrations, payment systems, or software.

Navisora is not responsible for outages, pricing changes, discontinuations, policy changes, security incidents, or technical limitations caused by third-party services.

Any ongoing costs for third-party services are the Client’s responsibility unless expressly included in writing.

12. Support, Maintenance, and Post-Launch Work

Unless explicitly included in a maintenance agreement or separate proposal, Navisora’s responsibility ends upon delivery or launch of the agreed project.

Post-launch updates, technical support, edits, maintenance, training, or further development are not included unless agreed otherwise in writing.

13. Suspension or Termination

Navisora may suspend or terminate work if:

• invoices remain unpaid

• the Client becomes unresponsive

• the Client repeatedly delays the project

• the Client requests unlawful, misleading, abusive, or inappropriate material

• continued cooperation becomes unreasonable

The Client may cancel a project in writing at any time. In such case, all work completed up to the cancellation date, including time reserved, strategy work, design work, and non-refundable deposits, may be billed or retained.

14. No Guarantee of Specific Results

Navisora does not guarantee specific commercial outcomes, rankings, conversion rates, lead volumes, revenue increases, or business results unless explicitly agreed in writing.

Any examples, projections, recommendations, or opinions provided during the project are for guidance only.

15. Liability

Navisora shall be liable only for damages caused by intentional misconduct or gross negligence, to the extent permitted by law.

Navisora shall not be liable for:

• indirect or consequential losses

• lost profits, lost opportunities, or business interruption

• issues caused by third-party services or platforms

• losses resulting from inaccurate or unlawful Client-provided content

• security incidents, hacks, or outages outside Navisora’s direct control

The Client is responsible for reviewing final deliverables before publication, launch, or distribution.

16. Confidentiality

Both parties agree to treat non-public business, technical, financial, and project information as confidential and not disclose it to third parties except where necessary for the performance of the project or where legally required.

17. Consumer Information

Navisora primarily serves business clients. If a contract is concluded with a consumer, mandatory consumer protection rights under applicable law remain unaffected.

Any statutory withdrawal rights, where applicable by law, are not limited by these Terms.

18. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of Austria, excluding its conflict of law rules, to the extent legally permissible.

For disputes arising out of or in connection with these Terms, the competent court at Navisora’s registered place of business shall have jurisdiction, insofar as legally allowed.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Amendments

Navisora may update these Terms & Conditions from time to time. The version in force at the time of the Client’s order or project acceptance shall apply unless otherwise agreed.

21. Contact

For any questions regarding these Terms & Conditions, please contact:

hi@navisora.com
+43 677 64335176